Frequently Asked Questions

Everything you need to know about Siraat™ cutting boards and their superior performance.

Why choose titanium over traditional kitchen materials like plastic, wood, or non-stick coatings?

Titanium outperforms conventional materials in almost every way:


- No PFAS, no Teflon, no microplastics.
- A cleaner, safer surface for cooking and prepping.
- Resistant to corrosion, scratching, and warping — built to last a lifetime.
- 100% recyclable and designed for long-term use, reducing waste.

Is titanium safe for food contact?

Yes — titanium is one of the safest materials you can use in the kitchen. It’s non-reactive, won’t leach into food, and is trusted in industries like medical and aerospace for its purity and stability. No coatings, no toxins — just clean performance.

How do Siraat products compare to non-stick or Teflon-coated alternatives?

Unlike traditional non-stick cookware, Siraat’s titanium products contain no synthetic coatings, so there’s no risk of flaking or releasing PFAS. They offer natural stick resistance, are easier to clean than stainless steel, and are completely safe — even at high heat.

Will titanium damage my knives or tools?

Not at all. Whether you're cutting on a board or cooking in a pan, titanium provides the right balance: strong enough to endure daily use, but smooth and refined enough to protect your knives and utensils.

Are titanium kitchen products dishwasher safe?

Yes. All of our pure titanium products are dishwasher safe and highly resistant to heat, water, and detergents. They clean easily and don’t absorb odors, grease, or stains.

How long will Siraat titanium products last?

Unlike wood, plastic, or coated cookware, titanium products don’t degrade with time. With proper care, they can last for decades — making them a one-time investment for long-term performance.

Are Siraat products environmentally friendly?

Yes — by design. We believe true sustainability means creating products that don’t need to be replaced. Titanium is fully recyclable, and our production process avoids disposable culture by focusing on quality over quantity.

Is the surface of your titanium products smooth or textured?

It depends on the product. Our hammered pans, for example, feature a textured surface that enhances heat distribution and reduces sticking. Our cutting boards have a smooth, non-porous surface that resists bacteria and stains — with just the right grip for safe cutting.

Are there any downsides to titanium products?

The only potential drawback is the upfront cost — titanium is a premium material. But that price reflects its quality, durability, and safety. Over time, it pays for itself by replacing countless lower-quality tools and cookware.

Where can I buy authentic titanium kitchen products?

Only at Siraat. We are the only brand offering curated, certified 100% titanium kitchen essentials — from boards and pans to tools and accessories. Designed in the Netherlands. Crafted with purpose. Built to last.

Shipping & Delivery

Where do we ship?

We proudly offer free worldwide shipping on all orders, no matter where you are located.

How long does it take to process an order?

All orders are processed within 1 business day after being placed. During this time, we carefully prepare and package your items to ensure they arrive safely.

When do I receive my order?

Shipping timelines vary per country. Check out our Shipping Policy for local delivery times.

Will I receive tracking information for my order?

Yes. Once your order has been processed, you’ll receive a confirmation email with tracking details so you can monitor your delivery in real time.

What should I do if my order is delayed or lost?

In the rare event of a delay or lost shipment, please contact us at support@siraatskitchen.com. We’ll work directly with our shipping partners to resolve the issue as quickly as possible.

Can I change my shipping address after placing an order?

If you need to update your shipping details, email us immediately at support@siraatskitchen.com. If your order hasn’t been processed yet, we’ll do our best to make the change in time.

How can I contact you for more information?

For any questions or further assistance related to shipping or delivery, feel free to contact our support team at support@siraatskitchen.com.

Warranties

What is our return policy?

We offer a 100-day return policy on all purchases. If you're not completely satisfied with your product, you have 100 days from the delivery date to return it for a full refund or exchange. The item must be unused, in original condition, and returned in its original packaging.

How do I initiate a return?

To start a return, simply contact our customer service team at support@siraatskitchen.com. We'll send you detailed instructions and a prepaid return shipping label to make the process hassle-free.

What is covered under our lifetime guarantee?

All of our titanium products come with a lifetime guarantee against metal-related defects. This includes issues such as corrosion, warping, or structural failure caused by manufacturing flaws. If you encounter any of these problems, we will repair or replace your product free of charge.

What if my product is damaged upon arrival?

If your item arrives damaged, reach out to us immediately at support@siraatskitchen.com. We’ll arrange a replacement or a refund and provide you with a return label to send the damaged product back.

How long does it take to process a return or exchange?

Once we receive your returned item, we’ll inspect it and issue your refund or process your exchange within 5 business days. Refunds are returned to your original payment method.

Still Have Questions?

Our team is ready to assist you with any questions about Siraat products.

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