Frequently Asked Questions
Everything you need to know about Siraat® products and their superior performance
About Siraat
Why did you start Siraat?
It started with frustration. Every few months, new findings came out about PFAS in everyday cookware, and we kept asking ourselves how that could still be normal. We wanted to build something that simply feels good to cook with, something you never have to second-guess. So we started Siraat.
What does Siraat mean?
Siraat comes from sirat, the Arabic word for path. Our path leads to a non-toxic life, and it starts with the pan you cook on every day. Read our story
Where is Siraat cookware designed and made?
Designed in the Netherlands for the US market and other countries. Made in Asia, in certified factories we work with directly.
Has Siraat cookware been lab tested?
Yes. Light Labs, an independent third-party lab, tested our pan for PFAS, including PTFE. None detected. Every order automatically comes with a certificate of the lab results.
Products & Materials
Why choose titanium over traditional kitchen materials like plastic, wood, or non-stick coatings?
Titanium outperforms conventional materials in almost every way:
- No PFAS, no Teflon, no microplastics.
- A cleaner, safer surface for cooking and prepping.
- Resistant to corrosion, scratching, and warping, built to last a lifetime.
- 100% recyclable and designed for long-term use, reducing waste.
Is titanium safe for food contact?
Yes, titanium is one of the safest materials you can use in the kitchen. It’s non-reactive, won’t leach into food, and is trusted in industries like medical and aerospace for its purity and stability. No coatings, no toxins, just clean performance. Our pan was also tested by an independent lab: no PFAS detected.
How do Siraat products compare to non-stick or Teflon-coated alternatives?
Unlike traditional non-stick pans that rely on chemical coatings such as Teflon (PFAS), Siraat cookware has a pure titanium cooking surface with no coating at all, over an aluminum core and a 430 stainless steel base.
This means:
• No PFAS, PTFE or harmful chemicals that can break down over time
• Nothing that can chip, peel or wear off after repeated use
• Extremely durable material that can last for decades
• Naturally developing patina that improves cooking performance over time
Are titanium kitchen products dishwasher safe?
Yes. All of our pure titanium products are dishwasher safe and highly resistant to heat, water, and detergents. They clean easily and don’t absorb odors, grease, or stains.
Are Siraat products environmentally friendly?
Yes, by design. We believe true sustainability means creating products that don’t need to be replaced. Titanium is fully recyclable, and our production process avoids disposable culture by focusing on quality over quantity.
Cooking with titanium
Is it really non-stick without a coating?
It is not Teflon, and it does not behave like a coated pan. Titanium needs a preheat, a little oil and some patience. Cook on medium heat, let the food sear, and it releases on its own. Over time a natural patina forms that makes the surface even easier to cook on.
How do I cook eggs without sticking?
Preheat the pan on medium heat for 2 to 3 minutes, then do the water drop test: if a drop of water forms a small ball that glides across the pan, it is ready. Lower the heat slightly, add oil or butter, and wait until it shimmers. Add the eggs and let them set before you move them. If they stick, give them 30 more seconds.
What heat setting should I use?
Medium heat for everything. Titanium holds heat far better than steel or aluminum, so you do not need high heat, even for searing. Never start on a cold pan.
Can I use metal utensils?
Titanium is highly scratch-resistant, but we recommend silicone, wood or our titanium utensils for the longest-lasting surface.
Is it oven safe?
Yes, up to 500°C / 932°F. The handle gets hot in the oven, so always use oven mitts.
Does it work on induction?
Yes. The 430 stainless steel base works on every stovetop: induction, gas, electric and ceramic.
Why did my pan change color?
That is completely normal. Heat forms a thin layer of titanium oxide, which shows as golden, bronze or rainbow tones. It does not affect performance and is part of the patina that develops over time. See Care & Use for more tips.
Choosing your pan
Which pan should I start with?
Most of our customers start with the Hammered Pan Pro. It is the pan for everyday eggs, steak and everything in between.
What size should I choose?
Mini 8" for eggs and small portions. Small 10" for one or two people. Standard 11" for everyday family cooking. Large 12" for bigger batches and searing.
Shipping & Delivery
Where do we ship?
We proudly offer free worldwide shipping on all orders, no matter where you are located.
How long does it take to process an order?
All orders are processed within 1 business day after being placed. During this time, we carefully prepare and package your items to ensure they arrive safely.
When do I receive my order?
Shipping timelines vary per country. Check out our Shipping Policy for local delivery times.
Will I receive tracking information for my order?
Yes. Once your order has been processed, you’ll receive a confirmation email with tracking details so you can monitor your delivery in real time.
What should I do if my order is delayed or lost?
In the rare event of a delay or lost shipment, please contact us at support@siraatskitchen.com. We’ll work directly with our shipping partners to resolve the issue as quickly as possible.
Can I change my shipping address after placing an order?
If you need to update your shipping details, email us immediately at support@siraatskitchen.com. If your order hasn’t been processed yet, we’ll do our best to make the change in time.
How can I contact you for more information?
For any questions or further assistance related to shipping or delivery, feel free to contact our support team at support@siraatskitchen.com.
Warranties / Returns
What is our return policy?
We offer a 30-day return policy on all purchases. If you're not completely satisfied with your product, you have 30 days from the delivery date to return it for a full refund or exchange.
How do I initiate a return?
To start a return, simply contact our customer service team at support@siraatskitchen.com. We'll send you detailed instructions to create a return label by yourself.
Who pays for return shipping?
Returns are free. We cover the return shipping cost, whatever the reason.
What is covered under our 75-year guarantee?
All of our titanium products come with a 75-year guarantee against metal-related defects. This includes issues such as corrosion or structural failure caused by manufacturing flaws. If you encounter any of these problems, we will repair or replace your product free of charge.
What if my product is damaged upon arrival?
If your item arrives damaged, reach out to us immediately at support@siraatskitchen.com. We’ll arrange a replacement or a refund and provide you with a return label to send the damaged product back.
How long does it take to process a return or exchange?
Once we receive your returned item, we’ll inspect it and issue your refund or process your exchange within 5 business days. Refunds are returned to your original payment method.




















